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Wellington Physiotherapy Associates’ experienced therapists are able to provide effective assessment and treatments to clients when they are unable to attend therapy in person via Telerehabilitation and Virtual Therapy

Telerehabilitation, or Virtual therapy, is the remote delivery of health care services using telecommunication technology. Telerehabilitation enables our therapists and clients to interact via a secure videoconference platform or by telephone.

What are the benefits of a Wellington Physiotherapy telerehab session?

Telerehabilitation allows our therapists to carry out virtual assessment, treatment and educational sessions. Virtual therapy is an effective way for Wellington Physiotherapy Associates to provide continued care to our clients when they are unable to attend the clinic in person. It is an option for those clients who live geographically distant from the clinic or those who prefer to receive guidance and treatment in the comfort and safety of their own home.

What type of clients can Wellington Physiotherapy help with telerehabilitation?

Our therapists can be help a wide range of clients using telerehab. Most soft tissue and orthopedic conditions can benefit from virtual assessment and treatment. Some of the injuries and conditions effectively treated via telerehab include:

  • Pre and Post Surgery Rehabilitation
  • Post Fracture
  • Acute Soft Tissue Injuries
  • Chronic Overuse Injuries
  • Worksite or Postural Pain

What is involved in a Wellington Physiotherapy Virtual therapy session?

If you are a new client the first session will be an assessment. The therapist will take a medical history and ask questions about your injury/condition. The therapist will then have you perform movements to assess your mobility or perform other tests specific to your condition. They may have you demonstrate tasks you are having problems with. Following the assessment the therapist will give you their opinion on your issue and provide some of the following: education, do & don'ts, appropriate stretching or strengthening exercises.

Clients who have had an assessment will have follow-up sessions during which the therapist and client will review the client's concerns and progress. The therapist will then provide some of the following:

Education: Education on the anatomy, physiology and biomechanics underlying the injury or condition.

Pain Management and Self Recovery Strategies: The proper use of ice or heat, tissue massage or mobilization, activity avoidance or modification, home or worksite ergonomics and an appropriate balance of activity and rest can be prescribed.

Home Exercise Program: A program of individualized stretches and strengthening exercises can be developed specific to each client’s condition and can be tailored to fit the space that the client has at home

Support and Encouragement: Receive education and reassurance about the specific injury or condition and a general discussion about the origins of ‘pain’, ‘hurt vs harm’ and the amazing ability of the body to heal will reduce fear, anxiety and provide an optimistic outlook for recovery.

Is telerehabilitation covered by Insurance?

Most insurance providers will cover telerehab sessions. It is recommended that you contact your Insurance provider and ask whether your specific policy covers telerehabilitation or virtual rehab.

What will the client need at home?

The client will need a computer, tablet or phone with a camera and access to internet. It is recommended that you have room that will allow you to sit, stand or lie down within the view of the camera incase the therapist needs you move around during the session. If virtual technology is not an option then the session can be carried out over a phone

How will the therapist and client connect for the telerehab session?

Contact our clinic and an administrative staff will schedule a time for the telerehabilitation session. The administrative staff will direct the client on how to complete the necessary intake and consent forms. The administrative staff will also explain the steps to follow for the client to access the session.

For more information on the benefits of telerehabilitation, please read our blog:

“How Can Telerehabilitation be of Benefit?”

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